Self-Reliance
5: Commit

“Keeping Customers: Commit,” Starting and Growing My Business for Self-Reliance (2017)

“Keeping Customers: Commit”

Commit

Maximum Time: 5 Minutes

Engaging and Listening to Your Customers

Read:

We have many tools and technologies to engage and listen to our customers. Successful business owners often experiment with different methods to find the best ways to connect with their customers. This week:

  • Experiment with ways to engage and listen to your customers.

  • Write what you learned in your business notebook.

  • Be prepared to share your results with the group next week.

Keeping Your Customers

Read:

Successful business owners talk with their customers to gain ideas about how to make their businesses more competitive. This week:

  • Talk with current or potential customers about how you can best keep or gain their business.

  • Record these ideas in your business notebook.

  • Image
    Personal Business Planner icon

    Fill out the “Keep” portion under the “How will I find and keep my customers?” section in your Personal Business Planner.

  • Test these ideas immediately with your customers.

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Example: How will I keep my customers?

Read each of the commitments below with your action partner. Your ability to succeed in starting or growing your business will dramatically improve as you diligently keep your weekly commitments. Promise to keep your commitments and then sign below.

My Commitments

A. I will keep the “My Foundation” commitments for this week:

  • Practice the “My Foundation” steps for using my time more wisely and report each night to Heavenly Father in my prayers.

  • Share what I’ve learned about using time wisely my family or friends.

B. I will experiment with new ways to engage and listen to my customers and report on my experience next week.

C. I will fill out the “Keep” portion under “How will I find and keep my customers?” in my Personal Business Planner.

D. I will review my “Ponder” page and keep the commitments.

E. I will contact and support my action partner.

Remember that next week, you will be asked to report the number of days that you talked with customers, wrote in your business notebook, and sold (see the “Evaluating My Efforts” chart in the beginning of the book).

My signature

Action partner’s signature

Have a closing prayer.