“Keeping Customers,” Starting and Growing My Business for Self-Reliance (2017)
“Keeping Customers”
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A woman in a cafe
5
Keeping Customers
“My Foundation” Principle
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Use Time Wisely
Business Principles, Skills, and Habits
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Building Customer Loyalty
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Engaging My Customers
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Listening to My Customers
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Adjusting to Market Change
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Creating a Positive Customer Experience