One of the most critical products that a stake technology specialist uses is Meetinghouse Webcast. We strongly recommend conducting test events well in advance of the actual webcast production event. This is to verify the best settings for a successful webcast and to ensure equipment is working properly.
Please take some time to document your process. This will help you remember your configuration, as it may be six months until your next broadcast event. Having documentation can also help future stake technology specialists be more successful.
Performing Test Events:
Make sure to test the system before every production event.
- With the help of assistants, set up the actual equipment that will be used at the broadcast site and at each receiving location (computers, displays, audio amplification method, etc.)
- If you are scheduling a test event, please allow approximately 20 minutes for a test server to be configured.
- It’s best to have sound and motion in the camera’s view when testing to get the most accurate results of your webcasting capabilities. To achieve this while testing, you can have someone stand and speak at the pulpit, or you can place a TV monitor at the pulpit with video and audio playing, such as a conference talk, with the camera zoomed in on it.
- Multiple tests will need to be performed to completely understand what settings will work best for your webcast. This includes using different bit rates, trying low bandwidth mode for areas with low and unstable network, adjusting sound levels, and testing during a similar time and day of the week as your future webcast event is scheduled for.
- Document your results, settings, and anything else you discover during your testing to ensure that you and others remember which settings work best. Make sure future technology specialists have your test documentation and are trained on how to successfully implement webcasting.
Schedule and Setup Test Events:
1. Schedule a test event in the webcast portal (webcast.ChurchofJesusChrist.org) in the same way you schedule a regular production event, but toggle on the Test Event button. (Please see the How-to Guide for Meetinghouse Webcast 3.0 for further instructions on scheduling an event.)
2. Set up and run your test event as similarly as you can to how you would run a regular production event.
3. Test your internet speed at all locations to understand their internet capacity. Run several tests using different target video quality encode bit rates (e.g., Medium: 750 Kbps, Low: 500 Kbps, Mobile: 250 Kbps) to understand the best bitrate you should use. (Please see Webcast Network Health and Encoder Settings.)
• Note: Using lower bit rates provided good quality and excellent stability. If reliability and stability are your primary objective, it is recommended to use the Low (500 Kbps) or Mobile (250 Kbps) video encode rate.
• Even if you are successful in using a high bit rate during your testing, you may want to consider lowering the bit rate for extra reliability.
4. If any of your buildings have low or unstable internet, you may want to try using Low Bandwidth Broadcast mode. (Please see Low Bandwidth Broadcast mode in the How-to Guide for Meetinghouse Webcast 3.0).
If you encounter issues during a test event that you cannot resolve, contact the Global Service Center.