3.15 Uncooperative or Disruptive Individuals

Be aware of uncooperative or disruptive individuals or anyone else you feel may cause problems.

• Do not travel alone on elevators or in isolated areas of the facility if you feel uneasy about any person on the premises.

• If you come into contact with an uncooperative or disruptive individual, remain calm. Do not be confrontational.

• Do not try to be a hero. Do not do anything that will jeopardize your safety or the safety of others.