File {document-fileID-value} contains illegal double-quotes ( " ) or apostrophes ( ' ), at the locations listed below. Replace them with “ ‘smart quotes’ ” or prime characters ( ′ or ″ ).
“Dumb” quotation marks (“double quotes”) and apostrophes are not allowed in our managed content. They must be replaced with typographer’s marks. See replacement table below for keystrokes on the Mac to generate correct characters.
Inch marks must use a Unicode double-prime character: ″ (u-2033). Foot marks use a Unicode prime character: ′ (u-2032).
Open the xml document in Oxygen, navigate to the location in the document provided in the error message, and replace the illegal characters.
| To type a … | Press … (on the Mac) | Press … (on the PC) |
| “ (left double quotation mark) | Option-[ (opening square bracket) | |
| ” (right double quotation mark) | Shift-Option-[ (opening square bracket) | |
| ‘ (left single quotation mark) | Option-] (closing square bracket) | |
| ’ (right single quotation mark) | Shift-Option-] (closing square bracket) |
File {document-fileID-value} contains illegal ellipses patterns, at the locations listed below. Replace them with valid unicode ellipses characters.
Ellipses in our managed content must be represented with the Unicode horizontal ellipsis character (u-2026). Sequences of periods and spaces are not acceptable.
Open the xml document in Oxygen, navigate to the location in the document provided in the error message, and replace the illegal ellipsis sequence.
| To type a … | Press … (on the Mac) | Press … (on the PC) |
| … (horizontal ellipsis character) | Option-; (semicolon) |