A business owner asks appropriate questions, listens to her customer, and then suggests solutions to meet her customer’s needs.

Ask, Listen, Suggest

A business owner and friend discuss the benefit of marketing to increase business sales.

Marketing?

A business owner exhibits overly aggressive sales tactics and loses customers.

Please Buy Something!

Part I: An animated depiction of a business owner selling chocolate-covered bananas on a stick. This video addresses the need for market research and satisfying customers’ needs.

Sell, Sell, Sell: Part I

Part II: An animated depiction of a business owner selling chocolate-covered bananas on a stick. This video addresses the need for market research and satisfying customers’ needs.

Sell, Sell, Sell: Part II

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Chapter 10: How will I attract more customers and close sales?