Gospel Library Support

Several learning and support resources are available for the Gospel Library app. Here are some ways you can get your questions answered!

Read through support materials

Talk to a member of your ward

If you are a new user of the app, or if you are confused about how to use a certain feature, many issues can be resolved by talking to a member of your ward who is experienced with the app. The best training is one-on-one, in-person training where you can watch someone use the app and learn from them. If you are experienced with the app yourself, you can offer to help other members learn one-on-one or in a group setting.

Use the Tech forum

The Church Technology Forum can be a helpful resource. Developers don’t visit the forum frequently, but there are many users of the app who are willing to help and can answer questions or help you learn how to use the app more effectively. You will need to log in with your Church Account to post. You may want to search the forum before posting to see if your question has already been answered.

Send a message to the support team

Gospel Library is supported by a team of service missionaries who work closely with the development team. You can send them a message through the app:

  1. Open the Gospel Library app.
  2. Open the overflow menu (three dots in the top right), and go to Help > Send Feedback; or, in the Windows app, go to Settings > Contact Us.
  3. Fill in the fields of the feedback form describing the problem you’re experiencing.

Sending a message through the app automatically attaches basic information about your device and app installation, which can help the support team and developers figure out what may be causing the problem. However, if you are unable to contact the Gospel Library support team through the app, you can email them directly. The support team should get back to you within a few days.