Data Privacy Office | General Help and Information

Your privacy is important to The Church of Jesus Christ of Latter-day Saints. This page contains general help and information on privacy questions you may have. If your question is not answered in the sections below, you can also contact us through the link at the bottom of the page.

Church Account

I need help with Sign In, Registration, Account Settings, or other questions
I want to change my privacy settings

My Personal Information

I want to access my personal information
I want to correct my personal information

Manage Subscriptions or Opt Out of Tracking

I want to view my email subscriptions
I want to opt out of digital tracking


I need FamilySearch technical support
I want to close my FamilySearch account

For Church Leaders

I have questions about using cloud-based services
I have questions about records retention
I have questions about sharing personal information, such as birth dates
I have questions about confidential information

Contact Us

For other questions, or to contact us, please click here.