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Activate or Change the Status of Temple Recommends Frequently Asked Questions

Frequently Asked Questions

What should members of the stake presidency do if the member has lost the canary copy of the recommend after he or she interviews with the bishop but before the stake interview?
What should we do at the stake level if the ward bishopric member made a mistake writing the membership record number on the temple recommend or the number is illegible?
If the bar code scanner is not working, can we still activate temple recommends?
If a member cannot make it to the stake center to have his or her recommend activated at the second interview, what alternative is there?
What do I do if the name of the member for whom I am to activate or cancel a recommend does not appear on the Activate Recommends or View/Edit Recommends screens in MLS or on the Temple Recommend Status Report in Leader and Clerk Resources (LCR)?
Can we activate or cancel a recommend from the MLS Member Record screen or when using Leader and Clerk Resources (LCR) on ChurchofJesusChrist.org?
If a member visits the home of the stake presidency member for a temple recommend interview and plans to attend the temple immediately afterward, can the stake presidency member call the temple and ask someone at the temple to activate the recommend?
If we issue a new recommend to a member, will activating the new recommend cancel the old recommend, even if it has not yet expired?
What should we do with the canary copies of the temple recommends after we have activated those recommends?
If a member loses a temple recommend or it is stolen, should we cancel it before we activate a new recommend for the member?
Where do I get current instructions to train a new stake clerk or stake executive secretary?