Help with Phone Service

Last Updated: 9 April 2014 at 10:58

Meetinghouse Phone Services

To ensure phone services in your meetinghouses are being managed properly and meeting the needs of local units, stake and district technology specialists and others covering meetinghouse technology can work with financial clerks and physical facilities representatives to do the following:

Gather phone service invoices: Locate a recent full month of phone service invoices (including Internet services) for all units in the stake or district. There are two sources of phone service invoices:

  1. Telephone service providers

  1. Internal Records of Purchase (IROPs). These are statements of telecommunication services that are assigned to your unit. The transactions for these services are noted along with corresponding credits in the requesting unit’s monthly Unit Financial Statement. For most of these transactions, an IROP is generated and sent to the local unit as an e-Doc that is accessible in MLS. 


Prepare a spreadsheet: The spreadsheet should contain fields that represent the phone lines associated with your stake or district.

Collect the following information for all meetinghouse telephone services used in your stake or district (enlist the help of ward or branch clerks, if needed):

- Meetinghouse location (address or property number)

- Unit name and/or number

- Type of phone line (office, hallway, fire alarm, etc.)

- Phone number

- Service provider name (i.e. CenturyLink)

- Status (in use or can be disconnected)

- Additional remarks

Notes: Be sure to include lines needed for DSL Internet connections, fire alarms, HVAC systems, or other Internet-enabled appliances. Two tricks for tracking down a phone number are 1) to call it and see if anything rings or 2) to call out from it and see what caller ID says the number is.

Report your findings.

  • Email your spreadsheet and scanned copies of your most recent telephone service statements to the Church's Global Telecommunications Management Services (GTMS) group at gtmsinventory@ldschurch.org. Again, please make sure you are not requesting disconnection of any lines needed for DSL Internet connections, fire alarms, HVAC systems, or other Internet-enabled appliances.

Thank you for your assistance to ensure phone services in meetinghouses are being managed properly and meeting the needs of local units. Please send any questions to the GTMS group at gtmsinventory@ldschurch.org or 801-240-9966.