Successful Webcast Checklist

Last Updated: 2 July 2019 at 08:11

Many components must come together in order to have a successful webcast event. This checklist includes actions to be completed before, during and after a webcast event. We recommend reviewing this checklist with your stake or district president at least one month before an event to ensure sufficient time to prepare.

Contact the Global Service Center for assistance.

Webcast Event Checklist 


At least 1 month before a webcast event:

  Review Webcast documentation on the Meetinghouse Technology website, for the latest information. 

  Obtain required equipment for broadcast and receiving sites. See Webcast Requirements.

  Gather other webcast requirements that church leaders may have. See Gathering Webcast Requirements.

  Recruit assistants that can help you with your webcast setup and operation. If needed, work with stake leaders to officially call Assistant Technology Specialists (aTS). See Assistant Technology Specialist.

  Check if the recommended firmware for the Teradek VidiU is installed. See Checking Teradek VidiU Firmware.

  Determine your meetinghouse network health and capabilities to ensure a successful webcast. See Webcast Network Health and Encoder Settings.

  Schedule and perform a test event using the equipment. See Perform a Test Event.

  Spend sufficient time testing and adjusting audio levels at the broadcast location for the receiving locations. See Audio Setup.

  Determine your audio backup solution. See Audio Backup Solution.

 


At least 1 week before a webcast event:

  Schedule the webcast production event in the Portal.  See the How-to Guide for Meetinghouse Webcast 3.0.

  Perform a test of the audio backup solution. See Audio Backup Solution.

  Train assistants on how to set up and connect congregational receiving sites. See Connect Receiving Sites.

  Make sure that you are using a supported browser at the receiving sites. See Webcast Requirements.

  Send Viewing URLs to all authorized viewing locations. See the How-to Guide for Meetinghouse Webcast 3.0.

 


On the day of the event:

  Set up equipment at broadcast and receiving sites at least 3 hours prior to the event start time. (For some setups, more time may be needed including setting up the day before.)

  Test broadcast and receiving sites (with audio and video) during the 2-hour pre-event time.

  Spend sufficient time testing and adjusting audio levels at the broadcast location for the receiving locations. See Audio Setup.

  Test your audio backup solution and make sure they are ready. See Audio Backup Solution.

  Clap hands and talk from the pulpit at the broadcast site while receiving sites verify that audio and video are synchronized. If your audio and video are out of sync, try refreshing the receive location browsers.

  Disable Meetinghouse Internet Wireless Access to preserve Internet bandwidth at each location. Please ensure that all wireless Wi-Fi routers are off (not broadcasting) using a wireless internet broadcast sniffer like Wi-Fi Analyzer to check for unauthorized APs. In addition, please turn off all Clerk Computers. See Disable Wi-Fi in the Building.

  Monitor live event health (streaming statistics) for each site. See How-to Guide for Meetinghouse Webcast 3.0.

  Communicate with assistants during the event via texting or chat to quickly address any issues (e.g. audio levels, camera angle, connection problems).


After the event:

  Carefully take down and securely store any temporary equipment. 

  Re-enable the Meetinghouse Internet Wireless Access.

  Discuss the quality of the viewing experience at each receiving site with your assistants. 

  Provide feedback via the feedback survey emailed to you.

  Record any lessons learned in your local meetinghouse technology documentation for future reference.