Internet Bandwidth Guide

Last Updated: 2 July 2019 at 11:01

Summary

These guidelines help priesthood leaders understand which internet bandwidth speeds are needed for common internet uses in meetinghouses.

Directions

Using the guidelines below, consider all of the ways each meetinghouse will use the internet. Order internet service that will meet or exceed the highest speed needed for each building (this may vary greatly from building to building).

Meetinghouse Internet Guidelines

Internet Uses

Upload Speed

Download Speed

Member and Leader Services (MLS)

56 Kbps

128 Kbps

General Conference Online Viewing

---

512 Kbps

Family History Research

256 Kbps

512 Kbps

Email/General Internet Browsing

256 Kbps

512 Kbps

Meetinghouse Webcast

Upload Speed
Broadcast Site
 (Actual Available Bandwidth)

Download Speed
Receiving Site(s)
(Actual Available Bandwidth)

Recommended Bandwidth

Important: please see Webcast Network Health and Encoder Settings for specific details.

10+ Mbps

20+ Mbps

Video Conferencing

Upload speed

Download speed

Good Quality (256 Kbps)

512 Kbps

512 Kbps

Better Quality (384 Kbps)

768 Kbps

768 Kbps

Best Quality (512 Kbps)

1 Mbps

1 Mbps

Important Note

Even when these guidelines are followed, webcasting and video conferencing can experience problems if the meetinghouse’s Internet connection is being used by other people at the same time as the event. Care should be taken to ensure that the Internet connection will not be used by others during video conferencing or webcasting. See Disabling Wireless Access.

Questions?

Contact the Global Service Center (GSC).