Internet Bandwidth Guide

Last Updated: 30 July 2018 at 11:57

Summary

These guidelines help priesthood leaders understand what Internet bandwidth speeds are needed for common Internet uses in meetinghouses.

Directions

Using the guidelines below, consider all of the ways each meetinghouse will use the Internet. Order Internet service that will meet or exceed the highest speed needed for each building (this may vary greatly from building to building).

Meetinghouse Internet Guidelines

Internet Uses

Upload speed     

Download speed

Member and Leader Services (MLS)

56Kbps

128Kbps

General Conference Online Viewing

---

512Kbps

Family History Research

256Kbps

512Kbps

Email/General Internet Browsing

256Kbps

512Kbps

Meetinghouse Webcast

Broadcast Site (Upload Speed)

Receiving Sites (Download Speed)

Recommended Settings (Teradek VidiU)
   Video: Medium Quality
   Audio: Mobile

 

5 Mbps

10 Mbps

Video Conferencing

Upload speed

Download speed

Good Quality (256Kbps)

512Kbps

512Kbps

Better Quality (384 Kbps)

768Kbps

768Kbps

Best Quality (512Kbps)

1Mbps

1Mbps

Important Note

Even when these guidelines are followed, webcasting and video conferencing can experience problems if the meetinghouse’s Internet connection is being used by other people at the same time as the event. Care should be taken to ensure that the Internet connection will not be used by others during video conferencing or webcasting. See Disabling Wireless Access.

Questions?

Contact the Global Service Center (GSC) at +1 855-537-4357 or dial the toll-free number for your area.