How to Pick Up an Order

Last Updated: 2 November 2018 at 10:23


When the bishop approves an order, the recipient receives a notification (if notifications were enabled when the order was prepared) with instructions detailing how to pick it up. The recipient or someone authorized by the recipient can pick up food orders at any bishops’ storehouse and clothing or household orders at any Deseret Industries store during regular hours. The person picking up the order should give the recipient’s name and order number to a staff member when they arrive at the storehouse.


If the order included a specific delivery location, the order must be picked up at the time and place specified. Orders designated for delivery should not be picked up at the storehouse unless arrangements have been made with the storehouse prior to delivery. The recipient or someone authorized by the recipient must pick up the order.