Data Privacy Office | General Help and Information

Please visit Church Account Help

If you have a Church Account, you may change or update your visibility settings through your online account profile settings, or through the Member Tools mobile application.

Church Account: You can update your visibility settings through the following tabs: Profile, Personal Information, Contact Information, or Household.

Member Tools mobile application: select your profile and then select the edit option to view or update your visibility settings.

If you have a Church Account, you may view and access your personal information by signing into ChurchofJesusChrist.org or the Member Tools mobile application. If you do not have a Church Account, you can create one by clicking here.

If you do not have a Church Account and would like to access personal information which you believe we hold, you can contact us here.

If you have a Church Account, you may edit your personal information by signing into your online account profile, or through the Member Tools mobile application.

You will need to contact your ward clerk if corrections are needed for personal information such as name, ordinance dates, or home address. If you do not have a Church Account, you can create one by clicking here.

If you are not a member of The Church of Jesus Christ of Latter-day Saints and would like to correct personal information which you believe we hold, please contact us here.

If you have a Church Account, you can view or manage your email subscriptions by signing into ChurchofJesusChrist.org and select Account Settings then Email Subscriptions.

You can also follow the unsubscribe or opt-out procedures provided on the specific site, newsletter, or email notification. If there is not an unsubscribe link, please contact us here.

You can manage your cookie preferences by clicking on the cookie preferences link in the footer of any Church website.

For help with your FamilySearch account, Family Tree, or other questions, please visit the FamilySearch Help Center or contact FamilySearch Support.

You can delete your FamilySearch account in Settings. For additional instructions, please visit the FamilySearch Help Center or contact FamilySearch Support.

Part of your calling is to be respectful of a member’s privacy and sensitive with their information when using technical tools, including the use of shared internet services. Although these tools make it easy to share information, they should never be used to store or share confidential Church information. The Technology Standards states, “The use of cloud-based services for storing and/or backing up MLS or any membership-related data is prohibited.” Lastly, all membership information should be protected from unauthorized access, change, destruction, or disclosure, as explained in General Handbook, 33 “Records and Reports.”

For general record retention guidance, please visit General Handbook, 33 “Records and Reports.”

For additional records guidance, please visit the Help Center—Record Keeping.

For calling-specific records guidance (such as a unit clerk), please visit the Help Center—Getting Started.

Ward newsletters or social media pages should not include personal information such as birth dates.

For additional guidance, please visit Use of Online Resources in Church Callings.

For guidance on confidential records, please see General Handbook, 33.8 “Confidentiality of Records.”